AADEKHENZARA.COM adopts consumer friendly policy of return and refund, subject to the following conditions;

  • You can cancel the order anytime, before the ordered item is put in transit. The refund of payment shall be immediately made, which may take about 3-7 days, in order to reflect in your account. You shall be intimated about the status of refund via e- mail. Please note that the refund shall be made by same payment option, as used at the time of placing the order.
  • If you have already received the item ordered, and wish to return the same for any reason whatsoever, the time limit shall be 7 days from the receipt of order. The refunds in such cases would be processed within 3-7 days of receiving the item by the seller / vendor subject to the following conditions;
    • Item(s) returned must be in its original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box / packaging as delivered to you;
    • Item(s) marked as non-refundable on the product detail page cannot be returned;
  • In case of “cash on delivery” payment option, you would not be entitled to get refund in cash, rather in the form of gift voucher or online credit, redeemable at AADEKHENZARA.COM.
  • In case of payments made by Credit Card / Debit Card / Net Banking, the payment shall be refunded in the respective account.
  • COM shall have sole discretion to decide if the product returned is in its original condition, and it shall not be subject to challenge.